Certification Application
PT. Aksesindo Cakrawala Perkasa requires the applicant organization's PIC (Person in Charge) to provide the necessary information, including:
- Scope of certification.
- General information such as the organization's name, address, process activities, and regulatory compliance.
- Applicable standards or other requirements.
- Information regarding the use of consultants.
Certification Audit
Stage 1 Audit is the initial step in the ISO certification journey. This audit aims to evaluate the readiness of your management system before proceeding to the Stage 2 Audit.
Objectives of Stage 1 Audit:
- Assess the management system documentation
- Evaluate the site and operational conditions
- Understand the organization’s processes and level of preparedness
- Identify potential nonconformities
- Provide recommendations prior to the main audit
Audit Stage 2
Stage 2 Audit is the core process of ISO certification. At this stage, auditors conduct a thorough assessment of the effectiveness of your management system implementation against the applicable ISO standard requirements.
Focus Areas of the Stage 2 Audit:
- Evaluation of the management system implementation across all functions and departments
- Verification of compliance with internal procedures and policies
- Review of achievement of quality objectives and performance
- Interviews with employees and direct on-site observations
Surveillance
Surveillance Audit is an annual audit conducted after the initial certification has been granted, typically during the 3-year validity period of the certificate. This audit focuses on:
- Maintenance and implementation of the management system
- Compliance with internal policies and procedures
- Continual improvement
- Addressing findings from previous audits
- Performance against quality objectives and other relevant indicators
Recertification
ISO Recertification is a comprehensive audit conducted to reassess the effectiveness and conformity of your management system against the latest ISO standards.
This audit includes:
- A full evaluation of the management system
- Performance assessment during the previous certification cycle
- Review of corrective actions from prior audits
- Updates related to internal and external changes
Appeals and Complaints
Aksesindo Cakrawala Perkasa has established a documented process for receiving, evaluating, and making decisions regarding appeals and complaints.
An explanation of the appeals and complaints process is publicly accessible through the link below:
Logo Usage Guidelines
Organizations certified by PT. Aksesindo Cakrawala Perkasa are entitled to display the PT. Aksesindo Cakrawala Perkasa logo on printed materials (such as letterheads, statements, brochures, business cards, or other items as specified by PT. Aksesindo Cakrawala Perkasa).
The PT. Aksesindo Cakrawala Perkasa logo may only be used in the form and size that comply with the specified requirements.
The logo usage guidelines can be downloaded from the following link:
Certification Fee Structure
Initial Certification Audit Fees (Stage 1 & Stage 2)
The initial audit is conducted in two stages:
- Stage 1: Evaluation of documentation and management system readiness
- Stage 2: Audit of system implementation across the organization
Annual Surveillance Audit Fees
Surveillance audits are conducted annually during the 3-year certification cycle to ensure the management system continues to be effectively maintained and implemented.
Recertification Audit Fees
Conducted at the end of the 3-year cycle to extend the validity of the certificate.
Certification fees may vary depending on the following factors:
- Type of ISO standard (ISO 9001, ISO 37001, or an integrated certification of both)
- Number of employees
- Number of locations (multi-site)
- Complexity of business processes