ISO 9001

Quality Management System (QMS)

ISO 9001 Quality Management System
(QMS) certification

What is ISO 9001?

ISO 9001 is the international standard for Quality Management Systems (QMS).

More than one million of the world’s best organisations use the ISO 9001 Quality Management System. It shows that you are an ambitious business with a commitment to quality.

The standard provides a management framework to improve business practices and helps you to provide services and products that meet – and possibly exceed – your customers’ expectations.

Being certified shows that you follow best international practices and can be trusted to do business with. This helps you to get on ‘preferred supplier’ lists. It’s often an essential requirement when tendering for new business, especially when bidding for work with larger organisations or the public sector.

The benefits run much deeper than winning new business. A Quality Management System impacts on every aspect of your organisation – cutting waste and costs, improving morale and efficiency.

Ultimately, the certification is for all ambitious organisations that are serious about quality and business success.

Why choose ISO 9001?

  • Help organisations to qualify for a tender or to achieve preferred supplier status.

  • Win new business, especially from larger organisations or the public sector

  • Provide assurance that your organisation can demonstrate compliance with proven international business practices and appropriate standards.

  • Identify and either eliminate or mitigate risk.

  • Shows commitment and the right attitude to providing a high level of customer satisfaction and willingness to improve efficiency.

  • Demonstrates the existence of an effective quality management system that satisfies the rigours of an independent, external audit.

  • Will boost your organisation’s brand reputation and can be a useful promotional tool, especially when going up against competitors who aren’t certified.

The process

It's quick and easy to achieve your ISO certification and start winning new business.

  • Preparation

    Your dedicated Auditor will be in touch to go through the audit plan in preparation for your Stage 1 assessment.

  • Stage 1 assessment

    There’s no pressure for the first assessment; many are surprised what they already have in place following this visit. The report issued will highlight the next steps you need to take to achieve your certification.

  • Stage 2 assessment

    When you’re ready, your Auditor will visit again to establish if your management systems and processes meet the requirements of the standard. You'll be advised of the Auditor's recommendations on the day which will be ratified by our Compliance department, and your certification will be issued following the decision.

  • Annual assessment

    The excellent reputation of ISO 9001 is driven by its requirement for ongoing improvement, so we'll keep in touch and arrange annual assessments to keep your certification up-to-date.